Privacy Policy

Privacy Policy

Mixess Stay operates www.tokyocomfortstay.com. This page informs you of our policies regarding the collection, use and disclosure of Personal information we receive from users of the Sites.

The purposes of use of personal information

  • Provide information of rental properties operated by Mixess Stay and partnered company.
  • Fulfil the rental contract with customer.
  • Provide information regarding other services operated by Mixess Stay.

Provision to third party

Personal information provided by the customer shall not be disclosed to third party except:

  • It is required by law.
  • When it is required to carry out business by Mixess Stay, Mixess Stay groups companies and partnering companies such as introducing of properties, providing information of events, campaigns and promotions.
  • Person who is listed as emergency contact during signing of contract.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics and Facebook Pixels that collect, monitor and analyse to improve our website and services.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials by Mixess Stay.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you have any inquiries regarding this policy, please contact us @ [email protected]